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COMMON CLAIM QUESTIONS
Take photos and videos of the affected areas and keep receipts, estimates, inventories, reports, and claim correspondence together.
An adjuster or inspector may review the damaged areas, take photographs, ask questions, and collect information related to the reported loss.
Timing may depend on inspections, documentation requests, repair estimates, policy review, the extent of damage, and other claim-related factors.
A denial may involve policy exclusions, coverage questions, documentation issues, deadlines, or the reported cause of the damage.
PROPERTY CLAIM FAQS
Explore clear information about property damage claims, documentation, inspections, repairs, insurance decisions, and common claim issues.
An adjuster reviews the reported loss, gathers information, inspects damage when needed, and evaluates the claim based on the insurance policy.
Additional damage may sometimes be reported when it is discovered later. The insurer may request supporting documentation or another inspection.
A deductible is the amount stated in the policy that generally applies before covered claim payments are calculated.
Document the newly discovered damage and review the policy and claim instructions. Additional information or another inspection may be requested.
